Last Updated: 15 September 2026
Allied Chemists Laboratory Sdn Bhd respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit or interact with our website: https://alliedchemists.com.my/
By using our website or providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Our website address is: https://alliedchemists.com.my/
The website is operated by Allied Chemists Laboratory Sdn Bhd.
What Personal Data We Collect
Depending on how you interact with our website and services, we may collect personal data such as:
- Name
- Company name
- Email address
- Telephone or mobile number
- Information provided through contact forms
- Details of your enquiry or the services you are interested in
- Any other information that you voluntarily provide to us
When you visit our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referring website, date and time of your visit, and general website usage information.
How We Collect Your Personal Data
We may collect your personal data when you:
- Submit contact form through our website;
- Contact us by email or telephone;
- Request information about our laboratory testing, monitoring, training or consultancy services;
- Communicate with us or our representatives;
- Visit or interact with our website; or
- Voluntarily provide information to us for any other business-related purpose.
How We Use Your Personal Data
We may use the personal data we collect for the following purposes:
- To respond to your enquiries and requests;
- To provide information about our services;
- To communicate with you regarding your enquiries or requested services;
- To provide and manage services requested by you or your organisation;
- To understand your requirements and provide appropriate assistance;
- To maintain business and customer records;
- To improve our website, services and customer experience;
- To manage and operate our business;
- To comply with applicable laws, regulations and regulatory requirements;
- To protect the security and integrity of our website, systems and business; and
- For other purposes reasonably necessary for our business or where you have provided your consent.
Comments
Our website does not currently provide a public commenting function.
If commenting functionality is introduced in the future, we may collect the information provided in the comment form, as well as the visitor’s IP address and browser user agent string, for spam detection and moderation purposes.
Media
If you upload images or other media to our website, you should avoid uploading files containing embedded location data, such as EXIF GPS information, unless such information is necessary for the intended purpose.
Visitors may be able to download media files published on the website and, depending on the file, extract any embedded information contained within them.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyse website usage and enhance your browsing experience.
Cookies are small text files stored on your device when you visit a website.
We may use cookies for purposes such as:
- Enabling essential website functions;
- Remembering certain preferences;
- Understanding how visitors use our website;
- Monitoring website performance; and
- Improving the content and user experience of our website.
If our website includes administrative login functionality, WordPress may also use temporary or login-related cookies for authorised users. These cookies are used to maintain login sessions and website administration functionality.
You may configure your browser to refuse or disable cookies. However, disabling certain cookies may affect the functionality of some parts of the website.
Embedded Content From Other Websites
Our website may include embedded content from third-party websites, such as videos, images, maps, social media content or other external services.
Embedded content from other websites behaves in the same way as if you had visited the third-party website directly.
These third parties may collect information about you, use cookies, embed additional third-party tracking technologies, and monitor your interaction with their embedded content.
Where applicable, this may include services such as video hosting, maps, social media platforms, analytics services or other third-party website technologies.
We encourage you to review the privacy policies of these third-party services to understand how they collect and process your information.
Who We Share Your Data With
We do not sell, rent or trade your personal data.
Where necessary, we may share your personal data with trusted third parties that assist us in operating our website and business or providing our services.
These parties may include:
- Website hosting and technical service providers;
- IT and system service providers;
- Website analytics and technology providers;
- Professional advisers, consultants and auditors;
- Government authorities and regulatory bodies where required by law; and
- Other service providers where disclosure is necessary to fulfil the purposes described in this Privacy Policy.
We take reasonable steps to ensure that third parties who receive personal data from us handle the information appropriately and in accordance with applicable data protection requirements.
How Long We Retain Your Data
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to maintain appropriate business records, or as required or permitted by applicable laws and regulations.
Information submitted through our enquiry forms may be retained for as long as necessary to respond to and manage your enquiry and for legitimate business record-keeping purposes.
If personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.
What Rights You Have Over Your Data
Subject to applicable laws and regulations, you may have the right to request:
- Access to the personal data we hold about you;
- Correction of inaccurate, incomplete or outdated personal data;
- Information about how your personal data is being processed; and
- Withdrawal of consent where the processing of your personal data is based on consent.
You may also request the deletion or removal of your personal data where permitted by applicable laws.
However, we may be required to retain certain information for administrative, legal, regulatory, accounting or security purposes.
To exercise any applicable rights, please contact us using the details provided below. We may need to verify your identity before processing your request.
Where Your Data Is Sent
Information submitted through our website may be processed by our website hosting provider, technical service providers or other third-party services that assist us in operating the website and handling enquiries.
Where third-party services are used, personal data may be processed or stored on systems located outside Malaysia.
We will take reasonable steps to ensure that any transfer or processing of personal data is carried out in accordance with applicable data protection laws and requirements.
If our website uses an automated spam detection service, information submitted through website forms may also be processed by that service for spam and security detection purposes.
Protection of Your Personal Data
We take reasonable measures to protect personal data against unauthorised access, collection, use, disclosure, alteration, loss, misuse or destruction.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. While we take reasonable steps to protect your personal data, we cannot guarantee absolute security.
Accuracy of Your Personal Data
We aim to ensure that the personal data we hold is accurate, complete and up to date.
If you believe that any personal data we hold about you is inaccurate, incomplete or outdated, please contact us so that we can review and update the information where appropriate.
Direct Marketing
Where applicable, we may use your personal data to provide information about our services, training programmes, events, updates or other business-related information.
You may request to stop receiving such communications at any time by contacting us.
Third-Party Websites
Our website may contain links to third-party websites.
These websites are operated independently from Allied Chemists and may have their own privacy policies and terms of use.
We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policy of any third-party website before providing your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements or applicable data protection regulations.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle your personal data.
Contact Us
If you have any questions about this Privacy Policy, wish to request access to or correction of your personal data, or wish to exercise any applicable rights relating to your personal data, please contact us:
Allied Chemists Laboratory Sdn Bhd
Company Registration No.: 199801006433
Address
No. 9 & 11, Jalan I-Park SAC 1/1.
Taman Perindustrian I-Park SAC,
81400 Senai, Johor, Malaysia.
Email: enquiry@alliedchemists.com.my
Telephone: +607-590 3722
